Terms & Conditions

SECTION 1 - USER AGREEMENT

  1. By using and/or visiting catchin24.in (“Website”) you agree to bound by the terms and condition that we have provided here with in.
  2. This agreement is between you and Taino Shopping Tribe Pvt. Ltd (referred to in this document as "us" or "we").
  3. If you do not agree to outlined terms and condition you must not use this website.

 

SECTION 2 – CHANGES

  1. By using this website you agree bound by the changes. We hold the rights to amend this agreement any time. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.
  2. We reserve the right, in its sole discretion, to terminate the access to websites and the related services or any portion thereof at any time, without notice.
  3. We reserve the right, in its sole discretion, to terminate the access to the websites and the related services or any portion thereof at any time, without notice.

 

SECTION 3 – REGISTRATION

  1. In order to purchase deals you might need to be a registered member. When registering to become a member. You must provide personal information such as your name and address, and a valid email address. You agree to provide accurate and complete information and to keep this information current. You information is stored securely, and will only be used and disclosed in accordance with our Privacy Policy. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
  2. You are not allowed to use other members account.

 

SECTION 4 - IMPORTANT LEGAL STUFF

  1. By making a purchase through the Website you warrant that you are over 18 years of age.
  2. All legal proceedings subject to Ghaziabad, Uttar Pradesh jurisdiction.

 

SECTION 5 – ACCOUNTS

  1. By creating an account, you consent to sending you information and email communications relating to daily deals, special offers and important administrative information regarding the Site.
  2. If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request.
  3. Online payments are handled by external third party service providers. We do not see or store your credit card or banking details. Please check the payment gateways websites for details of their privacy policies and security measures.

 

SECTION 6 – DISCLAIMER

  1. To the extent allowed by law, we exclude all liability to you or anyone else for loss or damage of any kind (however caused or arising) relating in any way to the content of the Website including, but not limited to, loss or damage you might suffer as a result of:
    1. errors, mistakes or inaccuracies on the Website;
    2. you acting, or failing to act, on any information contained on or referred to on the Website and/or any linked website;
    3. any interruption or cessation of transmission to or from the Website;
    4. any bugs, viruses, Trojans or other malevolent code or communications which may be transmitted to or through our website by any third party; and/or
    5. the merchantability or fitness for any purpose of any good or service of any linked sites.

 

SECTION 7 - INFORMATION

  1. Information about products (ie goods and services) on the website is based on material provided by suppliers and product manufacturers. We do our best to verify the information provided to us by merchants but we cannot guarantee its accuracy
  2. You understand and agree that we cannot be held responsible for errors or omissions caused by incorrect or inadequate information supplied to us or by merchants.

 

SECTION 8 - ORDER

  1. Orders placed by you are offers to purchase particular product under the terms and conditions in this agreement at the price specified (including delivery and other charges).
  2. We reserve the right to accept or reject your order for any reason (or no reason) at any time after that order has been made, including, but not limited to, the unavailability of any product or service, an error in the price or product or service description, or an error in your order. If we cancel your order, we will provide a full refund of any payment received.
  3. Once placed, you cannot cancel your order.

 

SECTION 9 - PRICE

  1. All prices are Indian Rupees INR unless otherwise advise.
  2. Prices are current at time of display but are subject to change.

 

SECTION 10 - PAYMENT

  1. We will only dispatch your product when we can confirm that the payment is received in full.
  2. In case a payment is declined either by your bank, credit/debit card we wont be able to dispatch the product.

 

SECTION 11 - SHIPPING POLICY

  1. All the products and services can be bought online only. We don’t allow pickups.
  2. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies only.
  3. If you deem the product to be in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package.
  4. We would try delivery products and services within the time frame of 5 days. However, Catchin24.in will not be liable for any delay in fulfilling its material obligations under the Terms if such delay is due to an act of God, act of terrorism, revolution, civil strife, industrial action, fire, flood, war, public disaster, plague or epidemic, delay in transportation or other cause, event or circumstance outside Catchin24.in control which is not due to any lack of reasonable prudence or foresight.

 

SECTION 12 - ASSESSMENT OF RISK

  1. Whilst we try (as much as possible) to ensure that we only promote those merchants who we feel will provide good service to you, we make no guarantee, warranty or representation regarding the standard of any product to be provided.
  2. By making purchase on this website “Catchin24.in” you automatically accepts terms and conditions of manufacture. User is responsible for checking manufacturer warranty policy before making a purchase on this website “Catchin24.in”.
  3. Risk of possessing goods like damage, stolen and all losses, liabilities, claims, damages, costs and expenses. that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation, passes upon to you on delivery.

 

SECTION 13 - RETURN/REFUND POLICY

  1. We will refund, repair or replace if the product you receive - doesn't match the sample or description or is not of merchantable quality. 
  2. It should be notified to us within 48 hours of receipt for full refund.
  3. Damaged packaging, Incorrect or defective goods must be returned to us in the condition received with all original packaging.
  4. We reserve the right to examine the service and product before approving any refunds.
  5. Any cost of sending goods back to us in case of it being damaged, broken, dissatisfaction or any other cause will be borne by the customer.
  6. Replacement of good or refund and reimbursement of freight costs will not be made until the original good is received by us and your claim is verified.
  7. If examination reveals that there has been a breach of statutory conditions or warranties, where a refund, repair or replacement is approved under the terms of this warranty, we will pay for, or reimburse you for, any shipping costs to return the original product to us.
  8. From time to time we might get engage in promotional events, where we provide free gifts to our customers. Refund and warranty policy does not extents to these free gifts.
  9. Where and as mentioned certain highly discounted items will not be eligible for returns claim of any kind. Customer need to check sales and product details before ordering.

 

Refund policy for damaged products in addition to above:

  1. We do not refund, repair or replace where in our reasonable opinion the product becomes un-merchantable due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care.
  2. If the product packaging is damaged during transit, it should be notified to us within 24hours of receipt.

 

SECTION 14 - RETURN PICKUP PROCESS

In case of Return initiated:

  1. Customer should retain Proof of Delivery (PoD)/ RVP slip from the concerned logistic service provider to establish his/her claim of return.
  2. Website “Catchin24” will not be liable for the products returned by mistake
  3. In case of Return initiated and subsequently couriered the product by the Customer himself/herself, there will limitation on refund amount for courier charges, to the customer.

 

SECTION 15 - WARRANTY POLICY; In addition to the terms of refund policy:

  1. All terms of Return/refund policy are applicable.
  2. Catchin24 disclaims any warranty/guarantee of exactness as to the finish and appearance of the final Product as ordered by the user. You retain right to request for refund/replacement within 10 days of being sent it to you.
  3. Goods that develop a defect after first use may be covered by manufacturer warranty. You may wish to contact the manufacturer regarding returns and repairs. We do not refund, replace or repair these products.
  4. You must retain your proof of purchase for any manufacturer warranty claims.
  5. We provide standard warranty for 3 months on all our products which are not covered under manufacture warranty, as another wise stated.
  6. Damaged packaging, Incorrect or defective goods must be returned to us in the condition received with all original packaging.
  7. No warranty claims can be raised against free promotional gift items.

 

SECTION 16 - COPYRIGHT

  1. Everything located on or in the Site, is the exclusive property of “Taino Shopping Tribe Pvt. Ltd” or used with express permission of the copyright and/or trademark owner.
  2. Any copying, distributing, transmitting, posting, linking, deep linking, or otherwise modifying of the Site without the express written permission is strictly prohibited.
  3. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and / or criminal penalties.

 

SECTION 17 - NO COMPENSATION POLICY

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Size Exchange of the product. The customer cannot request compensation for any reason, including but not limited to:

  1. any variation in the finish or appearance of the final product
  2.  any delay in delivery caused by unforeseen circumstances
  3.  any special, incidental, indirect or consequential damage of any kind caused by a product
  4. missed opportunities to avail certain discounts
  5. any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc
  6. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Catchin24 and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 - REWARDS AND DISCOUNT

  1. We reserves the right to refuse/ cancel /change scenarios of our promotional schemes like rewards points, referrals, discounts etc.
  2. Where and as mentioned certain highly discounted items will not be eligible for returns claim of any kind. Customer need to check sales and product details before ordering.

 

 

 

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